Responsible Gaming

Gaming Should Be Entertainment

At Star Casino Online, we believe that gambling should be enjoyed as a form of entertainment only. It is never a reliable way to earn money or solve financial problems. If you find yourself viewing gambling as an income source or a solution to money troubles, it's time to seek help.

Please gamble responsibly and only spend what you can afford to lose.

Age Verification

Star Casino Online is strictly for players aged 18 years and over or the legal gambling age in your jurisdiction, whichever is higher. By using our services, you confirm that you meet the legal age requirement in Australia.

We are committed to preventing underage gambling and implement strict age verification procedures during registration and gameplay.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, problem gambling may be developing:

• Chasing losses by gambling more money to recover what you've lost
• Hiding your gambling activities or lying about how much you gamble
• Gambling with money intended for essential expenses (rent, bills, food)
• Neglecting family, work, or study responsibilities due to gambling
• Experiencing mood swings, anxiety, or irritability when not gambling
• Requiring increasingly larger bets to achieve the same excitement
• Failed attempts to reduce or stop gambling
• Using gambling to escape problems or regulate emotions
• Borrowing money or going into debt to fund gambling
• Experiencing relationship conflicts due to gambling habits

Self-Help Tools & Responsible Gaming Features

Star Casino Online provides several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Establish a maximum amount you're willing to lose during a gambling session
• Reality Checks: Receive regular reminders of how long you've been playing and how much you've spent
• Session Time Limits: Set automatic logout times to prevent extended play sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from your account for a period you choose
• Account Pause: Take a break from gambling without permanently closing your account

To access these tools, visit your account settings or contact our customer support team.

Support Organizations & Counselling Services

If you're experiencing problem gambling, professional help is available. Here are trusted organisations in Australia and internationally:

Australia

• Gambling Help Online: Free, confidential counselling and self-assessment tools
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (24/7)

United Kingdom

• GamCare: Free, confidential support and counselling
  www.gamcare.org.uk
• GamStop: National self-exclusion scheme
  www.gamstop.co.uk

Canada

• Responsible Gambling Council: Support and resources for problem gambling
  www.responsiblegambling.org

United States

• National Council on Problem Gambling: Help line and referral services
  www.ncpgambling.org
  Phone: 1-800-GAMBLER (1-800-426-2537)

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA): Prevention and support information
  www.bzga.de

Take Action Today

If gambling is causing problems in your life—whether financial, emotional, or relational—help is available and you don't have to face this alone.

Contact one of the support organisations above to speak with a trained counsellor who can help you develop a plan to regain control. Many services are free, confidential, and available 24/7.

Your wellbeing is important to us. If you need help, reach out today.